- Download TeamViewer
- Install TeamViewer
- Agree with Braedius Support a date and time on which support will access your PC
- Note your ID and password
- Send your ID and password to email@example.com
- It is preferred if you watch the screen while Braedius support takes control over your PC
Remote support conditions
When a customer of Braedius asks Braedius for support by using a remote support tool like Teamviewer or a similar tool and allows Braedius to access a system of said customer, Braedius does not accept any liability for loss of data or any harm done to the system accessed.For that reason the user is advised to e present and watch the screen of his computer while Braedius support takes control over of the PC.